Have you had to work with a team member who never delivers on her promises? Or with the guy who shouts down everyone else's ideas? Do you end up doing all the work? Then this is the presentation you need. Doug Kalish, entrepreneur and educator, will describe the ingredients of successful (and unsuccessful!) projects, introduce you to meeting etiquette, and tell you how to deal with hostile, critical and angry people. You'll also learn how to offer constructive criticism that won't escalate into a catfight. These are lessons that will be valuable to you today and for years to come.